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There is so many issues, I can't even name them all!
Plus, I’ve learned a few tips and tricks with the service over the years, ones that have helped me meet someone without paying a penny. The site’s owners provided me with some information (which I’ve shared here), but I never got around to actually using the service. It’s not a normal thing for me; usually I go through my step-by-step process in about an hour, wait a few days to get replies to the 20 folks I message, and then finish writing things up.
They look into my situation and tell me that they aren't going to give me a refund, because I basically should've known better and should've canceled my subscription before the auto-renew charge occurred (thank you for making me feel like a 14-year old getting a lecture from an adult again). I find it funny that they told me to call them so they could "assist me with my recent charge" by telling me exactly what they told me over email.
I told them I would never use their service again if this was the stance they were going to take and they seemed fine with it (they must have all the money and business they could possibly want).
Suddenly, the second email disappears....one talking about suspicious activity and needing verifcation...that one. Waiting to hear from a real person as I also filled out the contact form. Oh, but "smiles" are free, but those are used by non paying members to lure them into joining when they get a response and find out that CANT respond unless they pay. Nobody can communicate with rationed emails and smiles from people that don't pay.
I do get another email stating my account has been reviewed and "credit card" does not match my method of payment, to please verify. I normally would get at least 20 responses per day, but on this BS site I maybe get one per day,.
I emailed them asking if I could get a refund since I hadn't used their website since March (when I entered my current relationship) and had no intention of using it for the time being.